First visits and follow-ups look alike
A first visit takes an hour, a follow-up half that. If clients pick any slot, new patients get thirty minutes and you run late.
Fairbooked
You treat, write up and rebook, and cover your own front desk. Booking should take the scheduling off you, and nothing more.
A first visit takes an hour, a follow-up half that. If clients pick any slot, new patients get thirty minutes and you run late.
The next date is often agreed in the hallway and lost by your desk. A missed rebooking is lost income mid-treatment.
A missed forty-five minute follow-up is hard to refill. Chasing the patient is time you could spend writing notes.
List the assessment and each follow-up length on their own. A buffer after each gives you time to write up before the next person.
Choose the notice you need, and a no-show fee once Stripe is connected. Patients agree when they book. We take no commission.
Reminders by email and text show the appointment time and service name, nothing clinical. The form asks for a name and contact details, no more.
Bodies such as the College of Physiotherapists of Ontario set expectations for records and wording, so check with yours. Fairbooked is appointment booking only. It holds no treatment records.
An example only. Every name, length and price here is a placeholder you change or delete when you set up your own list.
Fresha lists 20% on a new marketplace client's first booking (minimum CA$6): CA$19.00. We take 0%. For an in-person card Fresha lists 2.29% + CA$0.20, Interac included: CA$2.38. A Stripe Interac tap is CA$0.15. The calculator below opens on 80 card visits a month and one person; change any number to match yours.
Put in your own numbers. We work out Fresha's monthly bill from its published prices, and ours as Stripe's card rates plus our flat monthly price, and show every line of both. The figures start on an example solo physiotherapist.
You would keep
CA$840 a year
That is CA$70.03 a month, 31.4% less than Fresha.
Rates as of September 2026. Fresha can change its prices. With us means Stripe's published Canadian card rates, paid to Stripe, plus our CA$29 a month. Card reader optional for deposits and no-show fees. For in-person tap checkout, Stripe readers from about CA$79 (Bluetooth) or CA$419 (countertop, S700).
Savings = Fresha's total minus ours = CA$70.03 a month, times 12 = CA$840.36 a year. We assume 85% of card volume is taken in person and the rest online, that 45% of it is Interac debit in person at CA$0.15 a tap, and that the number of payments is card volume divided by your average ticket.
Something else? Ask us on the switch form and a person will answer.
Start your own booking page, or ask us to move you over from Fresha. A named person replies on WhatsApp, usually within the hour during business hours.