
The 20% on new clients
A new pet owner usually finds a groomer through a neighbourhood search or a friend, so a 20% new-client fee on a first groom is hard to justify.
On a CA$85 full groom, Fresha lists 20% on a new marketplace client's first booking (minimum CA$6): CA$17.00. We take 0%.
“This company will rob you with 20% commission fee for ‘new clients’ even though these clients have found you on instagram ads that you are paying for.”
